Please note that for all warranty claims, proof of purchase is required.
Thermos Maximum offers a 15-year warranty on clear windows and energy-efficient windows (Low-E/Argon) for the formation of humidity on internal pane surfaces caused by poor waterproofing at the joint (not due to broken glass). The guarantee includes labour by the retailer for a period of one (1) year. There is no guarantee for broken window glass (thermal window breakage) following installation by Thermos Maximum.
If fog persists, the customer can decide to have the window restored (defogged) free of charge or to replace the defective thermal window. Please note that labour is not included for replacements.
LIMITATION OF LIABILITY
Under no circumstances will Thermos Maximum be held responsible for damage or defects caused by:
This limited guarantee establishes the company’s maximum responsibility. The company will not be responsible for unusual, indirect or incident-related damages. Your only recourse in the case of loss or damages in any instance must take the above requirements into account. Thermos Maximum offers no other guarantee, either explicit or implied, including all implied commercial guarantees and warranties of fitness for a particular purpose, to the original user or subsequent users, than the guarantee provided in this document. The recourse described in this document must be considered unique and exclusive.